Not so Enterprising
I had been under the impression that American service was meant to be the best in the world. This impression has recently been put to the test: When we returned our hire car from our trip to Wisconsin, the gentleman asked us if everything about the service we received was ok. I thought for a while, and then pointed out that when we had picked up the car on Saturday morning there had been somewhat of a wait. Rather than acknowledging my comment, he went into a rant about how they need Saturdays off too, and he'd rather the whole place didn't even open on Saturdays.
What's the point in asking a question if you don't really want the answer?
posted by Claire @ 2:04 pm
3 comments
3 Comments:
And I was just about to mention that it'd be nice if they could open on Sundays, so that we could have dropped the car off on our way back from Wisconsin.
I thought better of it after the Saturday rant. Who knows what he'd have done to me?
He asked the question because it is written in the three ring binder that it must be said. Others include:
Would-you-like-to-go-large-for-
only-thirty-cents?
Do-you-want-voicemail-for-only-
five-dollars-a-month?
I assume the ranting is not part of the corporate brand, but wouldn't it be nice if it was? And if you're sarcastic enough back to the staff, you get a discount. That would be great. I would get everything for free.
r, do you sometimes feel that everyone else has been issued the three ring binder except for you?
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